Shipping Policy

At SCB Naturals we understand shipping is a major reason customers will leave an order in the cart. We want you to be happy and feel confident knowing your shipping charges won't make you change your mind! That's why we have a $7.00 flat rate shipping on all orders. 

We greatly appreciate our customers and want you to have the best shopping experience without the anxiety of expensive shipping at checkout!!

If you live in the Philadelphia/Surrounding areas, you can place an order and pick it up from one of our weekly Pop-Up Events. Just check out our calendar to see where we will be. Confirmation will be sent when your order is ready for pickup. Please do not pop up without a confirmation usually pick-up orders are ready faster; however, we ask for 2-5 days for all orders to be processed and shipped.

Once your order has shipped you will receive an email confirmation with the tracking number. If you chose to pick it up, you will receive an email confirmation with location details. 

We process orders as fast as possible, and many orders are made fresh at the time you order them. Depending on the product you ordered. Please allow 3-5 days processing on all orders. 

Shipping disclaimer: SCB Naturals LLC is not responsible for lost or misplaced packages. If you want to be sure you receive your package in your hands please choose the shipping + Signature confirmation option. We are a small business & we cannot be responsible for replacing packages. We ship through USPS & they do provide insurance on all packages. If your package is lost or stolen please contact them & they will assist you. Once we ship the package you will receive an email confirmation & tracking information.